Same-Day Courier · FAQ
Frequently Asked Questions
Everything you need to know about our same-day courier service.
A same-day courier collects your parcel, document, or consignment and delivers it directly to the recipient on the same day — without routing it through a depot or overnight network. The key difference from a standard parcel service is direct, dedicated transit from collection to delivery.
We are based in Wigan, Greater Manchester — at the junction of the M6, M58, and M62. Our central North West position allows us to reach Manchester and Liverpool in under 30 minutes, Birmingham in under two hours, and all major UK cities the same day.
We cover the whole of the UK from our Wigan base. We have dedicated coverage pages for 40 UK cities and towns, but we run jobs to locations across the country. If your area is not listed, contact us — we almost certainly cover it.
Contact us via the form on our contact page, or call us directly. Tell us your collection address, delivery address, what you need to move, and any timing requirements. We will confirm availability and provide a quote before you commit.
Collection times depend on driver availability and your location. For North West collections — especially in and around Wigan, Manchester, and Liverpool — we can often collect quickly. Contact us and we will confirm the earliest available slot.
Yes, all consignments travel fully insured. Contact us if you have specific questions about cover for high-value items.
For longer runs — Glasgow, the south coast, London — same-day delivery is achievable with early collection. We are transparent about timing: contact us with your addresses and required delivery time and we will confirm honestly whether it is achievable.
We carry parcels, documents, pallet freight, eCommerce orders and returns, and larger van loads. Contact us with your specific requirements and we will confirm suitability and the right vehicle.
Yes — our dedicated van service puts an entire vehicle at your disposal for a single job, driving direct from your collection point to the delivery address with no other stops or shared loads.
Yes. We collect returns directly from your customers' addresses and deliver them back to your warehouse or fulfilment centre the same day, helping you keep your inventory cycle tight.
You are responsible for packaging your consignment appropriately for road transit. For fragile or high-value items, adequate packaging is important. Contact us if you have questions about requirements for specific items.
We contact you before making any decision about an unattended delivery. Your instructions guide what we do next. We will not leave a consignment without your authorisation.
Still have questions?
Contact us directly — we will answer quickly and confirm whether we can help with your specific job.